General Terms and Conditions

Giesswein Walkwaren AG
Niederfeldweg 5
6230 Brixlegg, Austria


A. Area of Agreement:

Prices valid at order date shall be applicable.

B. Conclusion of Contract:


From Giesswein, you may buy on an approval basis, i.e. you may return the delivered goods within a term of 14 days without statement of reasons. Dispatch in due time will suffice to keep the term. The Purchase Agreement will become effective from receipt of the goods by your approval, at the latest, however, after expiry of the 14-day term for the return of the goods. Silence is assumed to be an acceptance.

C. Delivery:

In general, we prepare the parcel within 3 workdays for shipping. You will be notified immediately in case of any delay in delivery with the exception of sale goods: they will be available while supplies last.

Your delivery address is outside the EU. Therefore shipping to your country will be handled by our Partner BorderGuru. After placing your order, we will confirm receipt of the order by e-mail. Your personal data (name, address, e-mail address) will be transmitted to BorderGuru in order to fulfill shipping and import. BorderGuru will save, use and share these data with third parties solely for these purposes.

D. Shipping expenses:

For packaging and shipment, a portion of costs will be charged. Please see shipping costs for your country in our shipping section.

COUNTRY up to € 49,90 from € 50

COUNTRY up to $ 49,90 from $ 50
USA 0,00 $ 0,00 $

E. Returns:

Please send returns to:
Giesswein Walkwaren AG
Returns USA
Niederfeldweg 5

F. Terms of Payment:

The prices valid at the ordering date shall apply. All prices are inclusive of the legal VAT:

By credit card: Master Card, Visa, American Express, Diners Club

G. Information requirement:

When registering your data, we will have to rely on your truthful information. Please notify us without delay of any changes of your data, in particular name, mailing address, e-mail address, phone number or bank connection. Please make sure that you can be contacted under the e-mail address indicated by you and receipt of e-mails is not blocked by shut up or mail account overflow.
If you submit incorrect data, Giesswein shall be entitled to rescind from the contract and charge a handling fee. The letter of resignation shall be in writing. Written form shall be deemed to include fax and e-mail.

H. Legal Aspects:

I. Warranty:

The legal terms and conditions of warranty shall apply.
In warranty cases, please contact:

Defects or damages from ordinary wear and tear, improper use and lack of or incorrect maintenance shall be excluded from warranty.

J. Data Security:

Personal data such as, for instance, Christian name, surname, address, zip code, place or town, phone number, e-mail address, and birth date will be acquired when taking your orders in order to enable us to process these orders and handle the dispatch of the ordered goods.

Regarding orders via the Giesswein online shop we will protect your data by means of a safe SSL connection. Personal data will be processed and used by us for the processing of orders, for our customer relationship management and our advertising.

The giesswein team will be pleased= to assist you any time if you have any questions about our products.
We hope you will enjoy our products.

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